Case Study: Scaling Risk Management

The CEO of an industrial pest management company with three locations and 30 employees wanted to mitigate people risks while scaling the company.


The CEO of an industrial pest management company with three locations and 30 employees wanted to understand how to set up organizational processes in a way that would allow the company to scale. The family-founded organization wanted a trusted advisor to help them mature their operation so they could lean into expansion, aligning day-to-day actions with organizational objectives.


A survey of the company’s current practices was completed along with interviews of key personnel. This included an in-depth review of company objectives, executive level metrics, and how those translated to the front-line. HR processes from interviewing to hiring, onboarding, employee training, and satisfaction were reviewed and rewritten. Technology was reviewed and recommendations were made for moving paper processes online, allowing the organization to scale.


  • Research
  • Recommendations
  • OKR and KPI Alignment
  • HR Process Review
  • HR Process Change Management
  • Technology Review
  • Technology Change Management

If you need help with the people risks related to organizational change risks and barriers to scaling. contact us.

People Risk Consulting (PRC) is a human capital risk management and change management consulting firm located in San Antonio, Texas. PRC helps leaders in service-focused industries mitigate people risk by conducting third-party people-centric risk analysis and employee needs assessments. PRC analyzes and uses this data alongside best practice to make strategic recommendations to address organizational problems related to change and employee risk. The firm walks alongside leaders to develop risk plans, change plans, and strategic plans to drive the human element of continuous improvement. PRC provides technical assistance, education, training, and trusted partner resources to aid with execution. PRC is a strategic partner of TriNet, Marsh McClennan Agency, Cloud Tech Gurus, Predictive Index, and Motivosity.

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